New Customer Assistance

	When you buy 2000i software from TradersWorld you get more than a user manual and CDs! Customer Assistance is included with your purchase, and entitles you to free telephone and e-mail support. Should you be unable to find a solution in the user manual or contextual Help, call support and a member of our team will assist you. For long-term technical support and continuity of service please consider our Annual Service Contract.

New Customer Assistance will help you with...	Service Level
Software Installation and set-up. We ensure your software is functioning normally	*Phone 7-days + Email**
2000i GlobalServer Data Maintenance	*Phone 7-days + Email**
General Troubleshooting	*Phone 7-days + Email**
Simple EasyLanguage	Email-only assistance. Allow up to 5 business days for initial response.
EasyLanguage Programming	TradersWorld provides EasyLanguage programming services at extra cost. Prices
On-site Training and Support	TradersWorld offers on-site training and technical support at extra cost. Prices
Remote Training and Support	TradersWorld offers training and technical support via Remote Desktop at extra cost. Prices
*We recommend that new users consult the software manufacturer's User Manual prior to calling TradersWorld. Telephone assistance is not a tutorial services.

TradeStation and TradeStation 2000i are the registered trademarks of TradeStation Technologies Inc.