Compare
Annual Service Contract Support with Basic Assistance |
- TradeStation Technologies 2000i
products
-
Adapta 2000i for Bloomberg or
Reuters
- bb2ms
Bloomberg End-of-Day downloader for TradeStation and MetaStock |
|
Supported
Services
|
Annual
Service
Contract |
Basic*
Assistance |
|
Software
Installation and set-up.
We ensure
that your software is functioning normally
after each installation, back-up, or move to new O/S or or
hardware platform. |
Year-round
telephone, email and remote desktop support.
On-site service available at
30% discount.
Call... |
30-day phone
then Email |
|
2000i GlobalServer Data Maintenance |
Year-round
telephone, email and remote desktop support. |
30-day phone
then Email |
|
General Troubleshooting |
Year-round
telephone, email and remote desktop support.
On-site service available at
30% discount.
Call... |
30-day phone
then Email |
|
Simple
EasyLanguage |
Immediate email support. |
Email only
(5 day lead) |
|
EasyLanguage Programming |
TradersWorld
provides EasyLanguage programming services At extra cost. ASC clients
benefit from a 30%
discount.
Prices |
|
On-site
Training and Support |
TradersWorld offers on-site training and technical support.
ASC clients
benefit from a 30%
discount.
Prices |
|
Remote
Training and Support |
TradersWorld offers training and technical support via Remote
Desktop.
ASC clients
benefit from a 30%
discount.
Prices |
Telephone
and email support is
available
all year for
ASC
clients. However, we
do request that you consult your TradeStation Technologies
and/or Adapta User Manual, or visit
our Free Support web pages prior to calling TradersWorld.
Telephone support does not provide a
telephone tutorial service.
*
Basic Assistance is limited to the
30-day evaluation period.
Email assistance is available thereafter. We recommend that new customers consult the
software manufacturer's User Manual prior to calling TradersWorld.
Telephone assistance does
not provide a telephone tutorial services.
Standard Contract
Terms & Conditions
|
