Annual Service Support


Benefit from immediate telephone and email technical support and product assistance for all 2000i products.
 
Annual Service Support is available to registered owners of TradeStation Technologies 2000i, Adapta 2000i, or bb2ms software.
Benefit from continuity of service beyond the initial evaluation period. Receive priority telephone and email assistance, as well as substantial discounts on other TradersWorld services (including remote desktop training and support).

TradersWorld - always worth the call!
Speak to a qualified representative and rest assured that
you will receive un-pressured, honest, and balanced advice.
Call...
 

Compare Annual Service Contract Support with Basic Assistance

- TradeStation Technologies 2000i products
- Adapta 2000i for Bloomberg or Reuters
- bb2
ms Bloomberg End-of-Day downloader for TradeStation and MetaStock

Supported
Services

Annual Service
Contract

Basic*
Assistance

Software Installation and set-up.
We ensure that your software is functioning normally after each installation, back-up, or move to new O/S or or hardware platform.

Year-round telephone, email and remote desktop support. On-site service available at 30% discount. Call... 30-day phone
then Email
2000i GlobalServer Data Maintenance Year-round telephone, email and remote desktop support. 30-day phone
then Email
General Troubleshooting

Year-round telephone, email and remote desktop support. On-site service available at 30% discount. Call...

30-day phone
then Email
Simple EasyLanguage

Immediate email support.

Email only
(5 day lead)

EasyLanguage Programming TradersWorld provides EasyLanguage programming services At extra cost.  ASC clients benefit from a 30% discount. Prices
On-site Training and Support TradersWorld offers on-site training and technical support. ASC clients benefit from a 30% discount. Prices
Remote Training and Support TradersWorld offers training and technical support via Remote Desktop. ASC clients benefit from a 30% discount. Prices

Telephone and email support is available all year for ASC clients. However, we do request that you consult your TradeStation Technologies and/or Adapta User Manual, or visit our Free Support web pages prior to calling TradersWorld. Telephone support does not provide a telephone tutorial service.

* Basic Assistance is limited to the 30-day evaluation period. Email assistance is available thereafter. We recommend that new customers consult the software manufacturer's User Manual prior to calling TradersWorld. Telephone assistance does not provide a telephone tutorial services.

Standard Contract Terms & Conditions

 

Annual Service Contract Fees

TradeStation 2000i
Adapta 2000i
bb2ms
ProSuite 2000i
£1,290 £1,690

Prices exclude local sales taxes (if applicable) and are subject to change without notice. European Union customers add VAT at 17.5%.

TradersWorld - always worth the call!
Speak to a qualified representative and rest assured that
you will receive un-pressured and balanced advice.



Tel: +44 (0)1732 770575

 

TradeStation and ProSuite 2000i are the registered trademarks of TradeStation Technologies Inc.
Bloomberg and the BLOOMBERG PROFESSIONAL service are trademark and service marks of Bloomberg L.P. 
Other names and marks referred to are the property of their respective owners. 

© Copyright TradersWorld UK Ltd. 2000 - 2008. All Rights Reserved.

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